Welcomhotel by ITC Hotels, Dwarka, New Delhi

The lobby was spacious, vibrant, and secure. The hotel is conveniently located near a metro station and other essential amenities, while maintaining a tranquil and clean atmosphere.

I liked the staff , God great assistance at checkin by rizwana and at checkout was made so smooth by Rahul. He went out of he way to make things done on time as we had a flight to catch and he was very polite. I would love to visit the hotel again because of Rahul the reception 😀. He was considerate. Rizwan upgraded us may be as that time a better room was available, but that made us feel welcome and that will be a definite factor in us wanting to revisit. The other thing I loved about ITC is their initiative to give employment to the disabled. There was a mute guy who helped us loading our luggage. Though he couldn't speak, he did a great job and was an inspiration for us too, the way he was independent. I wish other hotels would take an initiative like the ITC. I'm a very frequent traveller and loved the comfort and decor. The location is superb . You can get everything of need . Only you need to have like half hour for the airport . This means it's different than atrocity in terms of distance but it's doable anyways when you look at rates and comfort. Overall Great value for money Great location Safe extremely for families or solo Nice eating places and saloons just 15 min away In Delhi...for frequent visitors It's a must try experience

I recently stayed at Welcome Hotel Dwarka for three weeks, and I cannot say enough about the exceptional service I received, especially from the front office team. Rahul Bhatia, a front office staff member, was incredibly attentive and accommodating throughout my stay. He always ensured my urgent work needs were met by extending my stay whenever necessary. Rahul's hospitality is truly outstanding, making him a valuable asset to the hotel. Sandeep from the front desk also deserves a special mention. He took great care of all my needs, from handling my luggage to arranging car parking and fulfilling any other requirements. His helpfulness and dedication were greatly appreciated. Additionally, the Food and Beverage staff at Pavilion 65 restaurant were amazing. They consistently catered to my preferences for breakfast and dinner, ensuring a delightful dining experience every time. I highly recommend Welcome Hotel Dwarka for its exceptional service, outstanding hospitality, and great value for money. Whether you're staying in Dwarka or nearby, this hotel is a must-visit.

One the best hotel to stay reasonable price , room was nice and clean 😍 , all staff and service provided by staff was great ❤️.. Positive points : location was around 30 minutes from international airport. Room was nice and clean feel fresh all amenities provided by them was great thank you room attendant. Staff was amazing 🤩 respectful and helping . Negative point : as soon as you step out of the room you feel strong smell in air due air quality of new I guess at least you can’t smell it in room thank god. No dought service of staff was great but their food was not up to the mark as standard of 5 star hotel please use proper ingredients for cooking ..anyway Chef was nice❤️ and apologised us as well and offered us alternatives but still I would recommend that it’s an international tourist hotel please prepare proper dessert and food accordingly. Other than that no issue loved this place still and would recommend to anyone 😁

The welcome reception and hospitality of the staff a the reception desk was very good. We had a hassle-free check-in. The room and the amenities within it were decent. They relevant items were refilled everyday and room was cleaned everyday. For most meals, we had in-room dining. The in-room menu had several options, and tried varieties out of them. The ordering for the in-room dining was hassle free and promptly attended. The in-room service was quick and very pleasant. Each of the food item was very well-prepared and delicious, we enjoyed them. The house-keeping assistance was lightning fast and well attended. We had a very minor issue with the hot water flow, and when informed, the service was prompt and effective. The morning buffet breakfast (included in our booking) was superb, with lots of varieties and delicacies. The buffet area Pavilion 75 was very well managed, maintained and attended by the managers and staffs. All the hotel staffs were very polite and decent in dealing with our requests. Special mention goes to Rahul in the helpdesk and all others who attended us. The check-out was also quick and hassle free. While checking out, from service manager to the security person at the gates, all asked about the comfort of our stay. Overall, in a short span of two weeks, we stayed twice, and both times, we had a very nice experience. Both times we needed to extend the stay by a day, and the necessary arrangement was made very amicably while attending our special requests.